Privacy policy
Last updated:
This is a pre-launch version. Zeus is not yet open to the public, and this document will be reviewed and updated before any service opens.
This policy explains how Zeus handles personal information under the Protection of Personal Information Act (POPIA). Zeus Fintech is a subsidiary of Kvra and runs on Kvra's infrastructure.
What this website collects
This website sets no cookies, runs no analytics and loads nothing from third parties. We collect personal information only when you give it to us:
- Early access list: your email address, your first name if you give it, the services you are interested in, and a record of the consent you gave and when.
- Email to support: your email address and whatever you choose to tell us.
- Technical records: our servers keep short-lived logs (such as time, page requested and network address) to keep the website secure and to limit abuse of the sign-up form.
What the Zeus services will collect
When services open, using them will need more information, and you will be told what and why before you give it. Depending on the service this may include:
- identity details, such as your name, South African ID number and mobile number;
- identity verification results, which may include a photo of your ID document and a selfie check carried out by a specialist verification provider with your explicit consent;
- bank account details, so that money owed to you can be paid to a verified account;
- records of payments, contributions, payouts and other transactions;
- messages between you and support.
Why we use it
- to tell you when Zeus opens, if you joined the early access list;
- to provide the services you ask for and keep accurate financial records;
- to confirm who you are and prevent fraud;
- to answer support requests and complaints;
- to meet legal, accounting and regulatory obligations;
- to keep the platform secure.
Who we share it with
Zeus does not sell personal information. We share it only with providers that need it to deliver a service to you or to operate the platform, and only as far as they need it:
- Kvra, which operates the infrastructure Zeus runs on;
- payment providers, such as Yoco, to process card payments;
- identity and bank account verification providers;
- messaging providers that deliver SMS and email on our behalf;
- the registered credit provider or licensed insurer behind a regulated product you apply for;
- service providers that carry out a booking you make;
- authorities, where the law requires it.
Processing outside South Africa
Some providers process information in other countries. Where that happens, we take the steps POPIA requires for transfers across borders.
How long we keep it
Early access details are kept until you ask to be removed or until the list is no longer needed. Financial and verification records are kept for as long as the law requires, and are then deleted or de-identified.
Security
We use access controls, encryption of sensitive fields, audit logs and limited staff access to protect personal information. No system is perfectly secure; if a breach affects you, we will tell you and the Information Regulator as the law requires.
Your rights
You may ask what personal information we hold about you, ask us to correct or delete it, object to how we use it, and withdraw consent you have given. Email support@zeus-fintech.co.za. We will confirm who you are before acting on a request.
You may also complain to the Information Regulator of South Africa.
Children
Zeus is for adults. We do not knowingly collect personal information from children.
Contact
Privacy questions and requests: support@zeus-fintech.co.za. You can also reach Kvra's privacy contact at privacy@kivora.app.